Contacting us via contact form / email / post
1. When you contact us via contact form, post or email, your details will be processed for the purpose of processing the contact request.
2. The legal basis for processing the data, if you have given your consent, is Article 6 Paragraph 1 Sentence 1 Letter a) GDPR. The legal basis for the processing of data transmitted in the course of a contact request, email, or letter is Art. 6 Paragraph 1 Sentence 1 Letter f) GDPR. The person responsible has a legitimate interest in processing and storing the data in order to be able to answer user inquiries, to preserve evidence for liability reasons and, if necessary, to be able to fulfill his legal retention obligations for business letters. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 Paragraph 1 Sentence 1 Letter b) GDPR.
3. We may store your information and contact request in our customer relationship management system (“CRM system”) or a comparable system.
4. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with you has ended. The conversation ends when it can be seen from the circumstances that the matter in question has been finally clarified. We store inquiries from users who have an account or contract with us for a period of two years after termination of the contract. In the case of legal archiving obligations, deletion takes place after their expiry: end of the commercial law (6 years) and tax law (10 years) retention obligation.
5. You have the option at any time to revoke your consent to the processing of personal data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a) GDPR. If you contact us by email, you can object to the storage of your personal data at any time.

Contacting us by telephone​
1. When you contact us by telephone, your telephone number will be processed and temporarily stored or displayed in the RAM/cache of the telephone device/display/telephone system in order to process the contact request and process it. The data is stored for liability and security reasons, to provide evidence of the call, and for economic reasons to enable a callback. In the case of unauthorized advertising calls, we block the phone numbers.
2. The legal basis for processing the telephone number is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR. If the contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 Paragraph 1 Letter b) GDPR.
3. The device cache stores the calls for 30 days and gradually overwrites or deletes old data. When the device is disposed of, all data is deleted and the memory may be destroyed. Blocked telephone numbers are checked annually to determine whether blocking is necessary.
4. You can prevent the phone number from being displayed by calling with a hidden phone number. However, this will result in you being put on our answering machine. Please leave a message if necessary.

Newsletter: We do not send newsletters.

Google Adsense: not used

Google AdWords with Conversion-Tracking:
1. We use the “Google Ads with Conversion Tracking” service (service provider: Google Ireland Limited, Register No.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) to draw attention to our website via advertisements on third-party websites.
2. Data categories and description of data processing: Usage data/Communication data. If you click on a Google ad from us, a cookie will be stored in your browser, which is valid for approximately 30 days. If you then visit our website, we and Google can use the cookie to evaluate whether you have visited our website and which page you have visited. Google creates statistics about this. The data is also transferred to the USA and analyzed there. If you are logged in with a Google account, AdWords can assign the data to your account. If you do not wish this, you must log out before visiting our website.
3. Purpose of data processing: This conversion tracking serves the purpose of Analysis/Success measurement, optimization and the economic operation of our advertising and website.
4. Legal basis: If you have given your consent (“opt-in”) for the processing of your personal data using “Google Ads with conversion tracking”, then Art. 6 Paragraph 1 Sentence 1 Letter a) GDPR is the legal basis. Otherwise, the legal basis for processing your data is our legitimate interest in the analysis, optimization and efficient economic operation of our advertising and website in accordance with Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.
5. Data transfer/recipient category: Google Ireland.
6. Storage period: up to 540 days.
7. Objection and elimination options (“opt-out”): You can object to or prevent the installation of cookies by Google in various ways:
• You can prevent cookies in your browser by setting “do not accept cookies”, which also includes third-party cookies;
• You can deactivate conversion tracking directly on Google via the link https://adssettings.google.com , although this setting only lasts until you delete your cookies.
• You can view personalized ads from third parties participating in the About Ads advertising self-regulation initiative via the link https://optout.aboutads.info for US-Sites or for EU-Sites at http://www.youronlinechoices.com/de/praferenzmanagement/ , although this setting only lasts until you delete all your cookies;
• You can permanently deactivate cookies using a browser plug-in for Chrome, Firefox or Internet Explorer under the link https://support.google.com/ads/answer/7395996 . This deactivation may mean that you can no longer fully use all functions of our website.
8. Further information can be found in Google's privacy policy at https://policies.google.com/privacy?hl=de&gl=de and https://services.google.com/sitestats/de.html.

Google AdWords Remarketing / „Similar target groups“: is currently not used

Google Analytics: 

1. We have integrated the website analysis tool “Google Analytics” (service provider: Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website. With regard to the use of the data, there is a joint responsibility for data processing between Google and us in accordance with Article 26 GDPR. We have agreed with Google that we assume primary responsibility for processing the data in accordance with the GDPR and that we will fulfill all obligations under the GDPR with regard to the processing of the data (including Art. 12, 13 GDPR, Art. 15 to 22 GDPR and Art . 32 to 34 GDPR).

2. Data categories and description of data processing: User ID, IP address (anonymized). When you visit our website, Google places a cookie on your computer in order to be able to analyze your use of our website. We have activated the IP anonymization “anonymizeIP”, which means that the IP addresses are only processed in abbreviated form. On this website, your IP address will therefore be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the person responsible. We have also activated cross-device analysis of website visitors, which is carried out via a so-called user ID. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. Further information on data usage with Google Analytics can be found here: https://www.google.com/analytics/terms/de.html (Analytics Terms of Use), https://support.google.com/analytics/answer/6004245?hl=de (Notes on data protection at Analytics) und Google's privacy policy https://policies.google.com/privacy.

3. Purpose of processing: The use of Google Analytics serves the purpose of analyzing, optimizing and improving our website.

4. Legal basis: If you have given your consent (“opt-in”) to the third party processing your personal data using “Google Analytics”, then Art. 6 Para. 1 Sentence 1 Letter a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing for the above purposes (the analysis, optimization and improvement of our website) in accordance with Article 6 Paragraph 1 Sentence 1 Letter f) GDPR. For services that are provided in connection with a contract, tracking and analysis of user behavior is carried out in accordance with Article 6 Paragraph 1 S. 1 lit. b) GDPR in order to be able to use the information obtained thereby to offer optimized services to fulfill the purpose of the contract.

5. Storage period: The data sent by us and linked to cookies, user identification (e.g. user ID) or advertising IDs will be automatically deleted after 12 months. The deletion of data whose retention period has been reached occurs automatically once a month.

6. Data transfer/recipient category: Google, Ireland und USA. We have also concluded an order processing agreement with Google in accordance with Art. 28 GDPR.

7. Objection and removal options (“opt-out”):

• You can generally prevent cookies from being stored on your hard drive by selecting “Do not accept cookies” in your browser settings. However, this can result in a functional restriction of our offers. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

• As an alternative to the browser plugin above, you can prevent Google Analytics from collecting data by clicking here . This will take you directly to our cookie settings where you can turn off the switch for Google Analytics, which sets an “opt-out” cookie that prevents the collection of your data when you visit this/our website in the future. This cookie only applies to our website and the browser you are currently using and only lasts until you delete your cookies. In this case you would have to set the cookie again.

• You can deactivate cross-device user analysis in your Google account under “My data > personal data”.

YouTube-Videos: We do not link to or include YouTube videos.

Google reCAPTCHA: 

1. We have integrated the anti-spam function “reCAPTCHA” from “Google” (provider: Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.

2. Data category and description of data processing: Usage data (e.g. website accessed, IP). By using “reCAPTCHA” in our forms, we can determine whether the entry was made by a machine (robot) or a human. When you use the service, your IP address and any other data required for this may be transferred to Google servers in the USA.

3. Purpose of processing: Prevention of spam and misuse as well as our economic interest in optimizing our website.

4. Legal basis: If you have given your consent (“opt-in”) to the processing of your personal data by the third party using “reCaptcha”, then Art. 6 Paragraph 1 Sentence 1 Letter a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing for the above purposes in accordance with Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.

5. Data transfer/recipient category: Third party providers in the USA.

6. Storage period: until you as the user delete the cookies.

7. Further information can be found about Google ReCAPTCHA at https://www.google.com/recaptcha/ and in Google's data protection declaration at https://policies.google.com/privacy.

Google Maps: 

1. We have integrated maps from “Google Maps” (provider: Google Ireland Limited, registration number: 368047, Gordon House, Barrow Street, Dublin 4, Ireland) on our website.

2. Data category and description of data processing: Usage data (e.g. IP, location, page accessed). Google Maps allows us to display the location of addresses and directions directly on our website in interactive maps and enables you to use this tool. When you access our website, where Google Maps is integrated, a connection is established to Google's servers in the USA. Your IP and location can be transferred to Google. Google also receives the information that you have accessed the relevant page. This also happens without a Google user account. If you are logged into your Google account, Google can assign the above data to your account.

If you do not want this, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purposes of advertising, market research or optimizing its websites.

3. Purpose of processing: Providing a user-friendly, economical and optimized website.

4. Legal basis: If you have given your consent to the processing of your personal data using “Google Maps” by the third party provider (“opt-in”), then Art. 6 Paragraph 1 Sentence 1 Letter a) GDPR is the legal basis. The legal basis is also our legitimate interest in data processing for the above purposes in accordance with Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.

5. Data transfer/recipient category: Third party providers in the USA.

6. Storage period: Cookies for up to 6 months or until deleted by you. Otherwise, as soon as they are no longer needed for processing purposes.

7. Possibility of objection and removal: You have the right to object to Google against the creation of user profiles. Please contact Google directly via the data protection declaration mentioned below. You can opt out of advertising cookies here in your Google account: https://adssettings.google.com/authenticated.

8. In the Google Maps terms of use at https://www.google.com/intl/de_de/help/terms_maps.html und in der Datenschutzerklärung für Werbung von Google unter https://policies.google.com/technologies/ads you will find further information on the use of Google cookies and their advertising technologies, storage period, anonymization, location data, functionality and your rights. General data protection declaration from Google: https://policies.google.com/privacy.